1. According to the airline's policy, the larger of the acutal weight/voulme weight is calculated.
* Volumetric weight calculation method: Width(cm) X Length(cm) X Height(cm) / 6,000
2. Air freight charge is $21.70 per KG based on general rate and all payments are made on site or earlier.
3. Due to irregular schedules and air freight charges, bundled shipping is not possible.
However, items received at the Seoul office based on the same cut-off and shipped on the same flight are treated as a bundle.
4. Items will not be shipped until the consignee's details are confirmed.
Please be sure to fill out this form and submit by email. (Email: import@yesg2m.com)
Or submit this form via YES G2M website. (https://www.yesg2m.com)
5. If this form is not submitted to YES G2M, it will be classified as 'unconfirmed item' and will not be shipped until all details are confirmed.
6. 'Confirmation message (SMS)' will be sent when the goods are available for pick up.
7. If someone other than you is picking up the goods on your behalf, you will need to fill out a form called 'Collection Authorisation Form' so please let us know in advance.
8. For delivery request, please inform us when you receive the 'confirmation message' will be arranged.
9. If the total value of the goods exceeds AUD1,000, duties / gst will be applied by Australian Customs.
Proof of purchase and receipt must be kept and provided to Australian Customs upon request.
10. Compensation for loss or damage of goods is not possible, so in case of high-priced products please check insurance separately before shipping.
11. Foods(including health suppliments) are higly likely to incur additional procedures by Australian Customs and some additional ducuments and charges may also incur upon customs request.
You must receive consent before proceeding, so please inform YES G2M in advance.
12. Wood products(furniture, musical instruments, etc.) are classified as subject to quarantine inspection when importing to Australia so please inform YES G2M in advance.
13. For products containing internal/extenal batteries, liquids, and powdered products, please prepare an 'MSDS (Material Safety Data Sheet)' and it is necessary to check the possiblity with the document before shipping.
14. For the security of overseas cargo loading, we/YES G2M can inspect the actual goods without customer's consent.
15. If the parcel arrives at the Seoul office/warehouse after the trading hours, it won't be confirmed.
* SEOUL Office Trading hours: MON - FRI 8:30 ~ 19:30 / SAT 8:30 ~ 17:00
16. If any of the above items are omitted, customs clearance will be delayed.